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Customer Reviews.

service

5

very good service

18 June 2019

service

5

Fantastic service as always

17 June 2019

service

5

Per4sonal service received was first class and staff arranged a courtesy check of my current car whilst I road tested the new clubman.

16 June 2019

sales

5

Very patient, helpful Sales personnel.

16 June 2019

service

4

We were offered a test drive and valuation but this didn't happen even though we were there for 2 hours.

12 June 2019

sales

5

I have always found my local MINI Centre to be friendly and helpful.

11 June 2019

sales

5

Great service and excellent attention throughout

10 June 2019

service

3

They did all the work perfect but just a bit slow

10 June 2019

sales

5

MATTHEW BUTCHER WAS HAS SOLD ME 2 CARS IS EXCELLENT GOES ABOVE AND BEYOND WHAT IS EXPECTED EVEN COMING OVER TO MY HOME ON A SUNDAY TO RECTIFY A TECHNICAL FAULT

28 May 2019

service

4

Happy with experience just was not told that the car would be having a mini service when changing brake fluid do more expensive than thought

28 May 2019

service

5

comlpletly satisfied

27 May 2019

service

5

Not sure if a problem I had with the car had been looked at, a previous problem that I requested to be looked at again.

19 May 2019

service

5

I couldn't fault any of the service I received

10 May 2019

service

3.5

Reception staff friendly and was 'looked after' on first visit. No drink offered on 2nd visit, so after an hour I helped myself, but had to ask for milk. Didn't have the same welcoming feel this time.

06 May 2019

service

5

Very nice reception staff who kept me informed regarding the time I could expect to wait, plus a nice coffee and a good selection of magazines.

06 May 2019

service

5

There's an issue with either my car or the garage's equipment which means having to return for what should have been a routine software update. I'll give them five as this is doubtless one of those small-minded star ratings that only idiots believe.

28 April 2019

service

5

See above

28 April 2019

service

5

Very efficient service

28 April 2019

sales

5

Everyone was very friendly, helpful etc. Also, The showroom was well finished.

17 April 2019

sales

5

We were kept informed in a most professional manner

17 April 2019

service

5

Good customer service, friendly staff and helpful

16 April 2019

service

5

Quick and reliable service

14 April 2019

service

5

One reported fault still occurs occasionally, but very miner.

13 April 2019

service

2

booking admin was a go between departments not able to book car in. Told me if they couldn't fit me in he would call me back the next day, not good enough given I need to get work that morning. Couldn't confirm if drop off service was available

11 April 2019

service

5

Always hassle free and helpful

10 April 2019

sales

5

Completely satisfied with the staff at Bury mini centre they were very helpful because

09 April 2019

sales

5

Very professional and helpful; they made the buying experience very pleasant

09 April 2019

service

5

Car was ready at agreed time and all was dealt efficiently.

09 April 2019

sales

5

Very well looked after and clear information given

09 April 2019

sales

5

Great customer service, quick and efficient. Matthew couldn't have been nicer.

08 April 2019

sales

5

Very well informed, all questions answered and felt very straightforward, key point didn't feel at any stage pressured and that the sales person was truthful.

08 April 2019

sales

5

I received quick and knowledgeable service from Anthony Kesterton throughout the whole process.

07 April 2019

service

5

The staff are helpful and accommodating. My service and MOT were completed ahead of time.

07 April 2019

service

5

Completely satisfied with service given

06 April 2019

service

5

Quick and easy

05 April 2019

service

5

Fast courteous service

05 April 2019

service

5

As above, and even though they were very busy they had time to clean my car, when I had said that it didn't matter.

02 April 2019

service

5

Everyone is friendly and helpful and prepared to go the extra mile.

01 April 2019

service

3

I really enjoyed having th JCW MIni for the weekend but I was late dropping my car off to mini as I had an emergency. I had really dirty seats in the back and the receptionist stated 'they will clean it all for you'. I wasn't. Slightly disappointing.

01 April 2019

service

3

Had to wait 2 weeks for an appointment. I booked an 8am drop off & 6pm collection but it wasn't taken to the workshop until 3pm so couldn't be fixed that day & as I work in London was unable to collect until Friday, after rearranging my plans.

31 March 2019

sales

5

The purchasing experience was excellent. Good showroom with easy parking. A knowledgeable sales exec who was not too pushy and provided a really good deal. The Mini arrived on time and was ready to drive away and enjoy. Good follow up.

29 March 2019

sales

5

This scale doesn't go far enough to express our complete delight. Very often the fundamental values in buying goods get overlooked and considered unimportant. In this rare case, it couldn't be further from this trend. Top class all the way.

29 March 2019

sales

5

Seen at the appointed time, queries dealt with readily, we felt we got a good deal not a time-wasting one as previously. Matthew was courteous, pleasant and efficient.

25 March 2019

service

2

Wasn't given all the information regarding trading in my vehicle but salesman still took my deposit.

25 March 2019

service

5

Very efficient

25 March 2019