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Customer Reviews.

service

5

The process was slick and everything was attended to in a professional manner and the car was given back to me duly sanitised and it was also given a very good clean. Most impressive.

19 October 2020

sales

5

This the 3rd vehicle I have purchased from thus dealership and each time we have been looked after by the same sakes executive. He not only provides a thorough and professional service but because of our history fully understands my vehicular needs

17 October 2020

service

5

Excellent level of customer care. Cleaning the car was very welcome too.

11 October 2020

sales

5

Matt was friendly and professional

08 October 2020

service

5

There were no problems.

07 October 2020

sales

5

I had no problems at all

30 September 2020

sales

5

Alex was very professional and made the time of collecting my new car still exciting even with all rules in place to keep us safe.

29 September 2020

service

5

Great customer service and made to feel welcome

28 September 2020

service

4

looked after well with good covid restrictions in place

27 September 2020

sales

5

Extremely satisfied, a smooth & happy experience!

27 September 2020

sales

5

Jeff at Lancaster was great. Open, straight talking. What was said was done. Thank you! No bluff and bluster. Just fact and perfect delivery.

26 September 2020

service

5

service carried swiftly and car left cleaned and sanitised.

26 September 2020

service

5

as above

25 September 2020

sales

5

Informed along the way and the video hours before we picked up the car was a nice touch.

22 September 2020

sales

5

Very helpful and pleasant sales staff. Deal was good and I felt well at ease with no hard sell.

22 September 2020

service

5

Easy to book the service, and it was made clear what would be done. Dropping off was easy and when ready a few hours later the message left for me was followed up by an additional phone call. The car was presented well and thoroughly cleaned.

18 September 2020

service

5

Polite and efficient and nothing too much trouble.

18 September 2020

service

5

I have no complaints with the service all very good

18 September 2020

sales

5

Although it took longer for my car to arrive due to the current circumstances. Jeff from sales was amazing at keeping me up to date and offering me alternative solutions to the problem.

07 September 2020

service

5

I always receive excellent service at this dealership

07 September 2020

service

5

Fabulous, courteous service from start to finish.

07 September 2020

service

5

All sorted and car cleaned

07 September 2020

service

5

From start to finish very good all safety measures were in place and I felt very safe, even phoned for a taxi for me so I could go shopping while car was being serviced ??

07 September 2020

service

5

Well organised for the 'crisis' Friendly and helpful.

27 August 2020

service

5

All good, never any issues. Any warranty issues in the past have been dealt with quickly.

26 August 2020

service

5

I am always quite happy with the service.

23 August 2020

sales

5

Great Service and no issues at any stage of the process.

22 August 2020

service

4

Good COVID precautions. Staff were friendly and helpful and informed me of what was going on with my car.

21 August 2020

service

5

Dealt with straight away

21 August 2020

sales

5

Lancaster staff, particularly Jeff Pym worked quickly to source my vehicle under tight time constraints.

19 August 2020

service

5

It was quick and completed without an issue.

14 August 2020

service

5

Excellent.

13 August 2020

sales

5

Helpful

12 August 2020

service

5

Car was serviced

12 August 2020

service

5

Great from start to finish

09 August 2020

service

5

Completed in the timescale given

09 August 2020

service

5

Great customer service even in Covid

06 August 2020

service

5

Always there to help

03 August 2020

service

5

Efficient service

02 August 2020

service

5

Easy to arrange and coordinate.

30 July 2020

sales

5

i was thrilled with the whole experience

28 July 2020