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Company Information & Complaints Procedures

Welcome to Lancaster Bury St Edmunds

Registered Name: Lancaster Motor Company

Registered Number: 3560193

VAT Registration Number: 711525273

Registered Address: 770 The Crescent, Colchester Business Park, Colchester, Essex, CO4 9YQ

Place of Registration: England

FCA Status Disclosure: Lancaster Motor Company Limited, trading as Lancaster Bury St Edmunds is a credit broker and not a lender and is authorised and regulated by the Financial Conduct Authority for credit-related regulated activities and insurance distribution activities, FRN 311345. Lancaster Motor Company Limited is a broker and not a lender and can introduce you to a limited number of lenders, who may pay us for introducing you to them.

Email Address: sales@burystedmunds.lancastermini.co.uk

Complaints Proceedure

We are committed to providing a customer experience of the highest standard, but sometimes things can go wrond. If something isn't right and you need our help please click on the below area which related to your complaint.

>> The car of sales process
>> The Finance relating to the car
>> Insurance policies
>> Aftersales or servicing